Eesti Gaas is a large company of the best service quality
Eesti Gaas is a large company of the best service quality, as revealed from survey carried out by RAIT Faktum & Ariko.
Considered in the poll „Service of large companies“ were altogether 13 local companies from banking, telecommunications, power engineering, and mailing and logistics service sectors.
According to average ratings of the service appeal, Telia made the best result. The second best turned out to be Eesti Gaas and the third place was held by SEB. In hitch-free and smooth settlement of customer problems, LHV Pank rated the best.
In aggregate of the two indicators, the best results were displayed by Eesti Gaas, LHV and SEB bank.
„The outcome is so much so most heartening in view of the fact that in recent years we have made considerable efforts to reach out to clients, to connect them personally. I would also like to extend thanks to all operatives of Eesti Gaas, who toil day-in day-out professionally“, said Ants Noot, CEO of Eesti Gaas.
The sample of survey was constituted by 1003 adults aged 15-74; the sample was formed as being nationally representative by region, gender, age and ethnic background.